Technology plays a key role in today's rapidly changing business environment. If it’s been a while since you’ve reviewed your company's Information Technology effectiveness, there’s never been a more crucial moment to get your company's IT up to speed. Businesses are currently in a Digital Transformation race that rewards the first movers and most agile, and leaves the others playing catch-up to survive.
Technology can provide significant business advantages, but it can also pose serious risks. Whether it’s due to a breach from inadequate cybersecurity or missed opportunities from an obsolete solution, the results of misguided and/or ineffective information technology can be devastating. Furthermore, when your technological solutions are down or inaccessible, you not only risk lost profits, but lost customer confidence as well.
Here are 10 indicators that it’s time for an independent review of your company's Information Technology ("IT"):
IT can’t keep up with the pace of your company. It’s great that your business is growing, but the celebration won’t last long if your technology can’t keep up. If you’re frequently hearing “no” from IT team when you have new requests, it’s time for a change. Today’s business requires agility, and your technology organization must be able to quickly adjust to changing demands and produce timely results for all your business demands.
Your IT costs continue to increase while confidence and satisfaction in IT service is decreasing within the company. A timely IT review will identify the underlying issues and set the course of actions to get your IT back on the right track.
Unknown risks: Have you been hacked or are your systems potentially compromised?
If you’re not confident in your cybersecurity, you’re putting your company’s future at risk.
Your business is evaluating options to purchase new technology. If you’re considering a new system or a move to a cloud service, there are many factors, risks, and issues that must be taken into consideration.
Frequent and/or unexplainable outages and IT emergencies. Your business processes and operations are dependent on your systems, and nagging I.T. issues take time and energy away from core business functions. When your network and/or key systems are down, your business is down, and your customers are negatively impacted. If your customers regularly can’t access your services, they may turn to your competitor. Don't wait until your technology impacts your business.
Scattered vs. strategic: If a business lacks a comprehensive technology strategy, a well-defined roadmap, and effective governance, it will have disparate technology that is scattered across the organization. The result: spiraling technology costs, unnecessary complexity, and ineffective technology outcomes.
“Data silos” instead of comprehensive, unified, timely business insight: When this happens, the reports that executives see won’t paint an accurate, reliable picture.
The right insight is vital for your business's success.
Reactive vs. proactive: Is your IT frequently in “fire-drill mode” and reacting to requests?
Or are they proactively driving the business and providing a competitive advantage?
You need a change catalyst to assess and transform your IT organization from a laggard to a leader for your company.
Do you have the right technology resources? Do you really need more IT employees, or do you need people with different skills, improved leadership, a better structure, and/or other improvements to your IT organization?
Planning for the future: Companies are in a Digital Transformation race. Do you have the right technology strategy, the right team and the optimal mix of internal and external resources? Is your business' technology on the right course for success?
If you observe any of these signs, it's time for an Information Technology review. Xtrii performs comprehensive, cost-effective technology reviews that are conducted by proven technology experts that have helped some of the world's best companies achieve extraordinary success.
Mark Johnson is the Chief Executive at Xtrii. He is a proven, 10x CIO, renowned, global technology advisor and business leader.