Exec Tech: How Companies Can Transform their Information Technology

The following is a written transcript of an interview of Mark Johnson, Chief Executive of Xtrii, conducted by Exec Tech.  

Exec Tech

Hello, thank you for joining us today on Exec Tech, where we discuss the most pressing technology topics that executives are facing today.  I'm here with Mark Johnson, Chief Executive at Xtrii, and today we are discussing what business leaders can do when they have an under-performing technology organization, or their company has technology issues that need to be addressed.  

Mark, what should a business leader do when they feel like their technology is not on the right track, or not up to their expecatations?
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Mark Johnson

The first step is to determine where the real issues lie, and the specific areas that need to be addressed. You need the right diagnosis, and you need it in a timely manner.  Typically, we start the process with our Xtrii Rapid Review of the technology function within the company.  

Exec Tech

Tell us more about Xtrii's Technology Rapid Review... 

Mark Johnson

The Technology Review leverages a proven methodology that allows us to quickly perform a comprehensive, independent review of both the technology organization AND also the overall technology function throughout the entire company. 
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​A company shouldn't just treat the symptoms, you need to get to the core, underlying, root cause of the issues, and implement lasting changes that truly address the entire problem.   
We have performed reviews for all sizes of companies and a breadth of industries, and we leverage that extensive knowledge and hands-on experience to quickly diagnose and provide a comprehensive "big picture" view of technology through the company, which we use to map the optimal course of action.    

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Exec Tech

Are there some common missteps that you see companies make when they have technology issues? 

Mark Johnson

Yes, one of the most common missteps is to just fire the CIO or head of IT.   They swap out the technology leader, but the underlying issues still remain.   
​Again, we first recommend gathering a clear understanding of the big picture and the key issues.   If the technology leadership is one of the issues, then we'll address it along with the other factors as part of a well-thought out "Strategic Transformation" of the company's technology.  

Exec Tech

Yes, that definitely would be a much better approach. 

How can companies find out more information about the Xtrii Technology Review? 
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Mark Johnson

Call Xtrii at 512-537-3757, or visit us at Xtrii.com.   We'll connect them with the right, seasoned technology advisor that is the best fit for their company.  Part of the success is building a  great relationship and really getting to know our clients and their objectives.  And for new customers, we will waive the initial consultation fees.... it's a no risk, no obligation approach for a company to learn how they can rapidly improve their Information Technology.   

Exec Tech

That's great a great way for them to get to know you and easy way to get the improvement process started.  

Thank you for tuning in today.  On the next episode, we'll be discussing some new options for how companies can hire the best technology leaders for a significant cost savings.

We'll see you again soon on Exec Tech.